89,200 RM

Median Base Salary

How much does a Support Technician make in Kuala Lumpur ?

The base salary for a Support Technician in Kuala Lumpur is 89,200 RM. Also known as: IT Support Technician, Computer Support Specialist, IT Help Desk Technician, IT Service Technician, Computer Technical Support Specialist.
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89,200 RM

Median Base Salary (percentile 50th)

53 observations

Excellent Confidence

15,700 RM Bonus per year

10,200 RM of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: Oct. 9, 2024)

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31400.0 RM

Min salary

78100.0 RM

Max salary

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👤 Support Technician in 📍 Kuala Lumpur

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Carles Font

CEO and Partner | Q-tech

Responsibilities: • Provide technical support to customers via phone, email, and/or chat. • Troubleshoot customer issues, identify their root cause, and provide solutions. • Document customer interactions and solutions in a ticketing system. • Monitor customer accounts for any issues and take preventive action. • Assist with product installation and setup. • Escalate customer issues to higher-level technicians or supervisors when needed. Requirements: • High school diploma or equivalent. • Excellent communication and customer service skills. • Ability to troubleshoot and diagnose technical issues. • Knowledge of basic computer hardware and software. • Ability to work independently and as part of a team. Preferred Skills: • Previous experience in a technical support role. • Familiarity with remote support tools. • Knowledge of network technologies. • Ability to work in a fast-paced environment.

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